Privacy Policy

Excel Roofing Contractors Inc.

Effective Date: August 28,2026  |  Last Updated: August 28, 2026

Excel Roofing Contractors Inc. ("Excel Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and share it, and the choices available to you. By using this website, you agree to the practices described below.

Information you provide directly:

•  Name, mailing address, and property address

•  Phone number and email address

•  Details you enter in quote request, contact, or scheduling forms

•  Information submitted for project financing applications, if you choose to apply through a financing partner on our site

•  Information related to insurance claims, if you engage us for storm or insurance restoration work (e.g., claim number, insurance carrier, adjuster contact information)

•  Photos, videos, or notes we collect during roof inspections, including drone or aerial imagery of your property

Information collected automatically:

•  IP address, browser type, device type, and general location

•  Pages visited, time on site, and referring website

•  Cookies and similar tracking technologies (see Section 5)

We do not knowingly collect sensitive categories of personal information such as Social Security numbers, government ID numbers, or financial account numbers directly — those are collected, if at all, through our third-party financing partner's own secure application process, not through this website.

We use the information we collect to:

•  Provide estimates, schedule inspections, and perform roofing work

•  Communicate with you about your project, appointment reminders, and follow-ups

•  Assist with insurance claim documentation when we are performing insurance restoration work on your behalf

•  Refer you to third-party financing partners at your request

•  Register products with manufacturers for warranty purposes

•  Market our services to you, including by phone, text message, and email

•  Improve our website and marketing through analytics

•  Comply with legal obligations and enforce our agreements

By submitting your phone number through our website or providing it to us directly, you consent to receive calls and text messages from Excel Roofing Contractors Inc. related to your quote, appointment, project updates, and promotional offers. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying "STOP," and you may ask to be removed from our call list at any time. Consent to receive texts or calls is not a condition of purchasing any services.

We do not sell your personal information. We share information only as needed to:

•  Financing partners (e.g., [name your financing partner(s)]) — if you apply for project financing, your application information is submitted directly to the financing provider, who has its own privacy practices.

•  Insurance carriers and adjusters — when we assist with an insurance claim on your property, we may share relevant photos, documentation, and correspondence with your insurer or their representatives.

•  Material manufacturers and suppliers — for warranty registration and product ordering tied to your project.

•  Service providers — vendors who help us operate our website, scheduling, and marketing (e.g., hosting, analytics, advertising platforms), under obligations to protect your information.

•  Legal and safety purposes — if required by law, subpoena, or to protect the rights, property, or safety of Excel Roofing, our customers, or others.

Our website uses cookies and similar technologies, including analytics tools and advertising pixels (such as Google and Meta/Facebook pixels), to understand site usage and to show you relevant ads about our services on other websites (commonly called "retargeting"). You can control cookies through your browser settings, and you may opt out of interest-based advertising through tools such as the Digital Advertising Alliance's opt-out page (optout.aboutads.info) or your browser's ad settings. Disabling cookies may affect how parts of our site function. This website does not currently respond to browser "Do Not Track" signals.

We retain customer and project information for as long as reasonably necessary to complete your project, service any applicable workmanship warranty, comply with legal, tax, and insurance-related recordkeeping requirements, and resolve any disputes. Aerial/drone imagery and inspection photos are retained as part of the project file for warranty and documentation purposes.

You may:

•  Request to review the personal information we hold about you

•  Request correction of inaccurate information

•  Request deletion of your information, subject to our legal, contractual, and warranty recordkeeping obligations

•  Opt out of marketing calls, texts, and emails at any time

•  Decline non-essential cookies via your browser or our cookie settings

To make any of these requests, contact us using the information in Section 10. We will respond within a reasonable time, generally no more than 45 days.

Our website and services are directed to adults and are not intended for children under 13. We do not knowingly collect personal information from children.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify affected individuals in accordance with the Florida Information Protection Act and other applicable law.

If you have questions about this Privacy Policy or wish to exercise any of the choices described above, contact us at:

Excel Roofing Contractors Inc.

(904) 631-7663

experts@excelroofers.com

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when this policy was most recently revised. Continued use of our website after changes take effect constitutes acceptance of the revised policy.